We offer an unbeatable shipping and refund policy for our semi-permanent lashes, individual false eyelashes and eyelash extensions.
VICTORUS DELIVERY POLICY:
GUARANTEED SATURDAY MORNING DELIVERY NOW AVAILABLE. PLEASE SELECT OPTION ON WEBSITE COST (£12.50).
We only deliver to addresses in the United Kingdom, including the Channel Islands, and to those international countries specified.
Orders are usually dispatched the same working day if ordered before 3.00pm and guaranteed for next day delivery.
For international orders please allow 7 to 10 working days for delivery.
· once signed for at your delivery address, responsibility of ownership of the delivered product is then yours.
· Once your order is dispatched, we will email you to tell you this. You can check the status of your order at any time in the ‘my orders' section of the website.
· If you do not receive your order within 2 working days of the dispatched date, please do not hesitate to contact us on 0207 993 6341. For international orders, please allow 7- 10 working days.
Victorus carries only fine quality merchandise. We offer a 100% Satisfaction Guarantee on our semi-permanent lashes, individual false eyelashes, eyelash extensions, and everything else that we sell. If your order does not exceed your highest expectations, we will refund the amount for all unused, unopened merchandise from your order, less shipping and any PayPal/Credit Card processing fees (if applicable). Refund requests must be made within 30 days from receipt of merchandise. Please refer to our WARRANTY/REFUND POLICY section of our FAQ Page for details.